Help for Users
Getting started, short how-to videos and answers.
Getting started
| Video | Length |
|---|---|
| Set up your first 10 Clients | 3 min |
| Send a request and Nudge | 2 min |
| Add Team members and assign Clients | 2 min |
| Read the access log and Monthly Security Report | 2 min |
| Set retention and handle deletion requests | 2 min |
Videos open on YouTube or Vimeo.
FAQ
Is anything extra?
No. Every plan includes every feature: upload links, access logs, retention settings, deletion requests and the Monthly Security Report.
What counts as an active Client?
A Client folder counts while it holds documents or an open request. Erase or archive a Client when the work ends and the slot frees up. Erasing on time, as the DPDP Act expects, works in your favour here.
Do I need to pay extra for more staff?
Each plan includes logins. Extra logins cost ₹199 per login per month, or ₹1,592 per login per year. Every person needs their own login, so the log shows who did what.
Is there a free trial?
No free plan. Try the live demo with sample data. Every plan has a 14-day refund guarantee.
What if I cancel?
You keep full access until the period ends, then 10 days read-only with export. Files are erased on day 30.
Does Reposha include e-sign, Tally sync or practice management?
No. Reposha keeps Client documents safe and accounted for. That is the whole job.
DPDP Act
What the DPDP Act asks of your practice, and what Reposha covers.
Read the DPDP guideSend this to your Clients
Help for Clients explains how to upload and their rights, in English and Hindi.
Help for ClientsStill stuck?
Email support@reposha.com. We do not offer phone support.
Contact us